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NGS security threat for..doing literally nothing
I keep getting booted out of the game for NGS security threat, can't even stay in the game for 2 minutes
Comments
I was having the same issue after the update, and even trying Repair Installation didn't work. However, I attempted to do it again today and was able to get on without anymore NGS issues. Maybe that'll help you too?
When i launch the game, NGS sits there for like 3 minutes before it finally goes away and mabinogi opens, then a minute after being logged in, it kicks me off. I took a look inside the BlackCipher folder while NGS was launching and all it kept doing was re-downloading Blackcall.aes.tmp over and over and over again.
It seems as if it is attempting to re-write BlackCall.aes but is unable to, so it just keeps trying for like 3 minutes before giving up and launching the game. However, i have no security settings that should be preventing it from doing so. I have also tried replacing the BlackCipher files with a friends copy of the files whos game is working fine, and the problem persists for me anyways.
I do not have any antivirus or firewall on my PC, nor have i installed any new software recently. I have no reason to believe the problem is coming from my end. ESPECIALLY since it all started happening on the day Mabinogi had an update.
I'm fine now, but I installed an app called Eartrumpet yesterday after I was done playing.
I figured that was seen as a threat to to NGS, so. I uninstalled it, and the game works now.
It could be a pure coincidence.
If I had to guess. I imagine that NGS has updated its threat list, to just carpet bomb anything that's not mainsteam.
Yup, the problem came back for me the next day after I was able to log in again, so I guess it was just a fluke. Also, that's exactly my issue, the NGS popup just sitting there for a while before finally Mabinogi starts up, just for me to get kicked. I think this is their issue, since like you said, it's been happening since that one update. They might've updated NGS or something, but either way, its still making the game completely unplayable to some people now, so best we can probably do is try to get their attention on it so they can fix it already. I legit can't even play the game anymore now.
If trying even after a clean boot up doesn't work, I doubt.
I'm wondering if there are issues other than "Mab is broken" because it seems to be working for most. In this case, a weaker computer or ISP issues might be sussed out by limiting how much you're, deliberately, trying to stuff into the pipe.
I can't speak for everyone else here, but every single time I try to get in the game, I have nothing else running. I usually don't anyways. And while it seems to be working for most, I've also been hearing/seeing so many people with the same issue (that started occurring right after that one update) that it can't be a coincidence either.
Sorry, I didn't mean to sound like I was trivialising your pain. Because it is working for some people, means that Mabinogi is not broken. For those where it is not working, though, the issue then has to be with the conditions under which it is trying to run. Sometimes such things are fixed with a reboot, reinstall, and so on. Not all are though, so you have to look elsewhere. Even if it breaks for a lot of people after an update, if it doesn't break for everyone then it has to be the conditions where it is trying to run.
I have reinstalled the game both on steam and standalone launcher, i have closed literally every program on my computer, i have turned off all of my security (even disabled my routers security) and still nothing changes. There is literally no way this problem is coming from a mistake on my part. Nexon something that is making NGS incompatible with something on my machine, that is still Nexons problem to fix.
The fact is that on July 28th the forums started getting more NGS reports than usual. That alone should tell you that it was something on Nexons end that caused this problem. Everyone didn't suddenly break their own NGS on the 28th at the same time.
That being said, i am not upset that this bug happened (it happens), whats upsetting is knowing how long if ever they will get around to doing anything about it.
Of course, so Nexon tech support will need the information as to why it's working for some and not others. The client is the same ones-and-zeros for everyone, so the issues is the conditions under which it is running. They're gonna need to know what the folks having the issue all have in common apart from the ones that aren't having it.
The requirements to run section, listed on Nexon's website, is all that they are responsible for. Any third party technology that causes issues, legally, is not their problem. To help tech support solve the problem, make a video of you trying to run Mabinogi in safe mode with networking as there may be information of use to them.
Sorry if I sound cold; it is not my intention. I'm not an employee of Nexon but I have done tech support.