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So at 11 I logged out to do name change go to change my name and it says guild member witch I am not but I guess because I had an application in it wouldn’t let me then Mabinogi wouldn’t let anyone log back on for like 10mins I go to the website the remove button you claimed you fixed is not there I tried on computer and my phone finally get back into mabi and cancel application and now it says I have an item in the cash shop when I’m %100 I don’t I don’t even use the cash shop have not for year pre or post merge and now my names gone thanks i even took off work to do this great job guys thanks for screwing one of your beta testers
- Did you have the same issue42 votes
Yes 31% (13 votes)
No 60% (25 votes)
Different issue 10% (4 votes)
Just pick a new name, a better name. I'm sure after a decade you've got something else you want to be called. It's not a big deal.
Also, I really wanna point out that when you say "MY name's gone", you don't seem to realize that it's also other people's name. I'm sure it was just as important to them as it was to you, and only one of up to three people can keep it.
Same. I was on mobile, too, which adds to my confusion.
I just simply left my guild on the guild page, went back to the reservation page and it allowed me to proceed with the name change.
I hope I do get my name.
That's exactly why I chose to just go with giving my character his embarrassing full name instead of trying to get Zennos again. Someone else, probably someone who's been playing longer and is even more attached, was likely also trying to get their name back to normal. To avoid any possible drama (and, hopefully, make someone's day go better), I just let the name go. Though, I still wish it had been possible to allow us to add a space or implement a last name feature.
The problem is that, more likely than not, the name was taken by someone who never had it to begin with.
The "safeguards" they mentioned are not working.
It would have been nice to have asked people to select a main character for each account and to have prioritized main characters firstly.
Some of us only really play one character. And we're going through this angst to try and keep our names. It's pretty absurd.
What do I do if someone else takes my name? Change my forum name too? >.<
Well, of course you would.
I had the cash shop issue and figured out that it was actually the housing channel inv that was stopping me from getting a name change. Fixed that and my request went through just fine. So make sure you don't have anything like that on your character.
Also, everyone needs to leave their guilds, families, divorce their spouses, and cancel applications to guilds as well, which you can do through the Mabi website. Click on community -> guilds -> guild profile -> find your character's name and push "cancel application"