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Can't Add/Receive Friends Requests
This is actually for a friend of mine who just started the game a couple days ago. I tried to add him to my friends list so I can help him with stuff, but he can't receive friend requests. Actually, his whole friend list menu is greyed out.
I'm not sure if this is a bug or not because I took some time away from the game and recently came back. If it's not a bug, what does he need to do to unlock his friend list?
Also, my friend list is still working fine, so I'm wondering if this is something that only affects new players.
Comments
Gonna be following this post. Hopefully it gets resolved soon cause it's really annoying
After a bit it says "Attempting to access Friends List...", is your friend seeing this too?:
I asked him to take a screenshot. His doesn't look like that, unfortunately.
It's just completely blank. Really odd that this only affects new players. If it's a bug, I hope it gets resolved. If it's not, I wonder what the reasoning behind it is...
Thanks for checking. They've escalated my ticket and are looking into it.
Have relogged multiple times, issue still persists.
Same in the case of my friend. I suggested the same thing when we realized his friend list wasn't working, but he tried multiple times and it never solved the issue.
Thanks for confirming. Yeah it seems so. I created a completely new character (with a different email account) and same thing happened. All my existing characters don't have this issue.
Thanks for the official response.
I hope this gets fixed soon. I think we're approaching 1 month without the ability to add friends.
Also good to note the the bugged character will not appear on the guildlist for other non-affected characters
In light of this error message, it seems the bug is the new characters aren't being added to the list of characters that the friendslist pulls from. This not only prevents them from adding friends, but would also explain why they do not show up on others lists as well.